Accessible travel at Milan Malpensa Airport (MXP) is meticulously designed to ensure a seamless experience for all passengers. Whether you have invisible illnesses, cognitive needs, hearing impairments, vision challenges, or mobility concerns, MXP provides comprehensive services to support your journey through Italy's busiest airport.

Invisible illnesses

Milan Malpensa Airport caters to travelers with invisible illnesses by offering tailored assistance to meet specific health needs. Passengers can request personalized support, the airport’s staff is trained to provide discreet and effective help to ensure a comfortable and stress-free experience.

Cognitive needs  

For travelers with cognitive disabilities, MXP provides clear signage, simplified wayfinding, and quiet areas to help reduce sensory overload. The airport’s Accessibility Services offers support to assist passengers with cognitive challenges in navigating the airport smoothly.

Hearing needs  

Milan Malpensa Airport is equipped with visual paging systems and induction loops to assist travelers with hearing impairments. The Hearing Accessibility Assistance provides information on these facilities and how to request additional support, ensuring that all announcements and information are accessible to everyone.

Vision needs

For passengers with visual impairments, MXP offers accessible kiosks, tactile maps, and personal assistance. The Vision Assistance helps travelers with vision challenges navigate the airport confidently and independently.

Mobility needs

Milan Malpensa Airport is fully equipped to support travelers with mobility issues. The airport features wheelchair assistance, accessible restrooms, and smooth pathways throughout the terminals.

For more information on these services and to request assistance, visit its official website.