At Disabled Tours, we understand the significance of privacy and are dedicated to safeguarding your personal data. This Privacy Policy is intended to elucidate how we collect, employ, disclose, and protect your information when you utilize our services or visit our website. We adhere to prevailing privacy regulations and respect your privacy rights. By using our services or visiting our website, you consent to the terms of this privacy and data protection policy.

1. Controller of Your Personal Data

• Identity: Tourism Review LLC, hereinafter referred to as Disabled Tours
• Tax id: 35-2793156
• Postal Address: 101 Hudson Street, 21st Floor, Jersey City, New Jersey, 07302, U.S.A
• Email: info@disabledtours.com

Disabled Tours is the entity responsible for processing the personal data of the user and informs you that this data will be processed in accordance with applicable U.S.A data protection laws and regulations.

2. Purpose of Processing Your Personal Data

• Reservation management for tours and tourism activities: this encompasses the handling of reservations made by individuals directly or through third parties who have shared their data with Disabled Tours. for this purpose. We also manage accessible transfer reservations, wheelchair rentals, and accessibility services.
• Billing and payment processing: this includes invoice generation and the management of payments for contracted services using appropriate means and entities.
• Electronic communication of offers and new services: we may send electronic communications containing offers and details about new services provided by Disabled Tours.
• Response to social media comments: the response to comments on social media is carried out to improve our services. However, please note that the privacy policy of social media platforms is the responsibility of the entities that manage them. We do not assume any responsibility for the personal information that users may share on these platforms.
• Maintaining a relationship for the sending of advertising and commercial communications: this applies to users who choose to subscribe to our newsletter. If you prefer not to receive these communications, you can email us at info@disabledtours.com with the subject line "no advertising."

3. Data Retention Period

We will retain the personal data provided as long as the established relationship continues or until the deletion of the information is requested.

4. Legal Basis for Processing Your Data

The legal basis for processing data at Disabled Tours is based on the user's consent, our legitimate interest, or the need to manage a contractual or similar relationship. The provision of personal data is necessary to contact and receive information about the services provided by Disabled Tours. Failure to provide the requested personal data or acceptance of this privacy and data protection policy will prevent subscription, registration, or receipt of information about such services.

5. Source of Your Data

The personal data processed at Disabled Tours are provided directly by the user, indicating their acceptance of the processing of their personal data as described in this privacy policy.

The user is solely responsible for the accuracy and correctness of the data included, exempting Disabled Tours from any responsibility in this regard. The user guarantees and is responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertakes to keep them up-to-date. The user agrees to provide complete and correct information in the registration or subscription form. If you prefer Disabled Tours not to collect your personal information, please do not provide it to us.

Disabled Tours is not responsible for the accuracy of information that has not been prepared by us and for which another source is indicated, so we assume no responsibility for any potential harm arising from the use of such information.

6. Data We Collect

Disabled Tours collects the following data through its website:

• Identifying Data: name, surnames, address, email, etc.
• Banking data.
• Data relating to health, when the interested party provides them expressly and voluntarily to obtain a service that requires taking into account, precisely, the state of health of the person concerned or an accompanying person.

7. Recipients of Your Data

At Disabled Tours, we prioritize the confidentiality of your personal data. We work with trusted tourism providers who have signed confidentiality agreements. We only share your information with entities necessary to provide you with reserved services:

• Tour and activity providers.
• Transfer providers.
• Museums and tourist attractions.
• Technology partners and web developers.

Your privacy is paramount, and we ensure that these partners adhere to strict data protection standards. If you have any questions about how we protect your information, please contact us.

We offer accessible tourism experiences while safeguarding your privacy and security.

8. Your Rights

You have the right to confirm whether Disabled Tours is processing your personal data. You can also access your personal data, request their correction in case of inaccuracies, or, where applicable, request their deletion when they are no longer necessary for the purposes for which they were collected. In certain circumstances, you can request the limitation of the processing of your data, in which case they will only be retained for the defense of possible claims.

9. Acceptance and Consent

By using our services, you declare that you have been informed of the conditions of personal data protection and accept and consent to the processing of your data by Disabled Tours in the manner and for the purposes described in this privacy and data protection policy.

10. Changes to This Privacy and Data Protection Policy:

Disabled Tours reserves the right to modify this policy to adapt it to legislative, jurisprudential, or industry changes. In the event of changes, we will announce these modifications on this page with reasonable notice before their implementation. This privacy and data protection policy was last updated on September 11, 2023. If you need more information or have any questions about our privacy and data protection policy, please do not hesitate to contact us at info@disabledtours.com or at the postal address at 101 Hudson Street, 21st Floor, Jersey City, New Jersey, 07302, USA. We are committed to protecting your privacy and addressing your concerns.