For travelers with special needs, the accessible airport in Lyon, also known as Lyon-Saint Exupéry Airport, ensures a seamless and comfortable experience from arrival to departure. The airport offers a wide range of services to accommodate various needs, ensuring every traveler’s journey is as stress-free as possible.
Invisible illness
Lyon's airport provides discreet assistance for those with invisible illnesses such as chronic pain or anxiety. Staff are trained to offer support tailored to individual needs, ensuring a calm and relaxed experience.
Cognition
Travelers with cognitive disabilities can rely on clear signage, easy-to-navigate layouts, and personalized assistance to simplify their airport experience. Dedicated staff are available to provide additional guidance and answer questions throughout the journey.
Hearing
Hearing loops are installed at key points across the airport, making it easier for travelers with hearing impairments to communicate. Visual information displays ensure they stay informed of any important updates or announcements.
Vision
For travelers with visual impairments, tactile guide paths, braille signage, and audible announcements help create an accessible and safe environment. Assistance is also available upon request.
Mobility
Lyon’s airport is fully equipped with ramps, elevators, and accessible restrooms. Reserved parking spaces and wheelchair assistance are also available to ensure smooth navigation throughout the terminal.
For more information, please visit the airport's website.