When planning a trip, ensuring accessible travel at Arturo Merino Benítez International Airport in Santiago, Chile is essential for a smooth and comfortable journey, especially for passengers with special needs. It is dedicated to providing a range of accessibility services to support travelers with invisible illnesses, cognitive challenges, hearing impairments, vision issues, and mobility needs. 

Invisible illness

For passengers managing invisible illnesses such as chronic fatigue or autoimmune disorders, Arturo Merino Benítez International Airport offers priority assistance and the ability to prearrange special support services. This ensures that you receive the necessary accommodations and support throughout your time at the airport.

Cognition

Travelers with cognitive disabilities, including memory issues or learning difficulties, will benefit from clear signage and the assistance of trained staff at Arturo Merino Benítez International Airport. The airport is designed to help guide you through the terminal and provide additional support as needed.

Hearing

The airport provides services for travelers who are deaf or hard of hearing. Hearing induction loops are available at key service points, and staff members are trained to communicate effectively and offer written information to facilitate your airport experience.

Vision

For those with vision impairments, Arturo Merino Benítez International Airport features tactile guide paths and audible announcements to assist with navigation. Personal assistance from staff is also available to help you find gates and other important areas within the airport.

Mobility

Accessibility features at Arturo Merino Benítez International Airport include wheelchair-accessible restrooms, ramps, and elevators. Special assistance for boarding and disembarking can be arranged upon request, and wheelchairs are available to ensure a comfortable and accessible travel experience.

For more detailed information, please visit Arturo Merino Benítez International Airport website.