When planning your journey, understanding accessible travel at Frankfurt Airport can enhance your experience and ensure a smooth trip. It is committed to providing an inclusive environment for all travelers, offering a range of services to accommodate those with invisible illnesses, cognitive challenges, hearing impairments, vision issues, and mobility needs. Here’s a detailed guide to the accessibility features available.

Invisible illness

For travelers managing invisible illnesses such as chronic fatigue or autoimmune disorders, Frankfurt Airport offers priority assistance and the option to arrange special support services in advance. This helps reduce stress and ensures you receive the necessary help throughout your airport experience.

Cognition

Frankfurt Airport is well-equipped to support passengers with cognitive disabilities, including those with memory issues or learning difficulties. Clear signage and trained staff are available to guide you through the airport and provide assistance as needed.

Hearing

The airport provides hearing induction loops at various service points to aid travelers who are deaf or hard of hearing. Additionally, staff are trained to offer clear communication and provide written information to help you navigate the airport.

Vision

For passengers with vision impairments, Frankfurt Airport features tactile guide paths and audible announcements to assist with navigation. Staff are available to offer personal assistance in locating gates and other essential areas.

Mobility

Accessibility features at Frankfurt Airport include wheelchair-accessible restrooms, ramps, and elevators. Special assistance for boarding and disembarking can be arranged in advance, and wheelchairs are available to ensure a comfortable travel experience.

For more information, please visit Frankfurt Airport website.