When planning your trip, understanding accessible travel at Zurich Airport can make a significant difference for travelers with special needs. Zurich Airport is dedicated to ensuring an inclusive and supportive environment for all passengers. Whether you have an invisible illness, cognitive challenges, hearing impairments, vision issues, or mobility needs, this guide will help you navigate the airport with ease.

Invisible illness

For passengers dealing with invisible illnesses such as chronic fatigue or autoimmune disorders, Zurich Airport provides priority assistance and the option to prearrange special support services. This ensures that you receive the necessary help without added stress during your travel.

Cognition

Zurich Airport is equipped to assist travelers with cognitive disabilities, including those with memory issues or learning difficulties. Clear signage and well-trained staff are available to guide you through the airport, offering additional support as needed.

Hearing

The airport features hearing induction loops at key service points to aid travelers who are deaf or hard of hearing. Staff members are also trained to use clear communication techniques and provide written information to ensure all your needs are met.

Vision

For those with vision impairments, Zurich Airport offers tactile guide paths and audible announcements to facilitate navigation. Assistance is available from staff to help you find your way to gates and other essential areas.

Mobility

Accessibility features at Zurich Airport include wheelchair-accessible restrooms, ramps, and elevators. Special assistance for boarding and disembarking can be arranged, and wheelchairs are available upon request to ensure a comfortable travel experience.

For more information, please visit Zurich Airport website.