Playa del Carmen Airport (PCM) is small but sets a high bar for inclusive travel with its strong commitment to accessibility for all. Whether you're managing an invisible illness or need specialized support due to cognitive, hearing, vision, or mobility challenges, PCM is designed to make your journey as smooth and accommodating as possible.
1. Invisible illnesses
Playa del Carmen Airport offers a range of support services for travelers with invisible illnesses. Passengers can arrange for priority check-in and boarding in advance by contacting the airport. This helps to alleviate stress and ensures a more comfortable experience throughout their travels.
2. Cognitive challenges
To assist those with cognitive challenges, the airport features clear and intuitive signage along with multilingual information. Staff are specially trained to offer additional guidance and support, making it easier for travelers to navigate the terminal.
3. Hearing impairments
For travelers with hearing impairments, Playa del Carmen Airport is equipped with hearing loops and provides text-based communication options. Airport personnel are trained in basic sign language and offer written instructions to ensure effective communication.
4. Vision impairments
The airport includes tactile guide paths and braille signage for passengers with vision impairments. Personalized assistance is available to help navigate the airport, ensuring that each traveler can move through the terminal safely and independently.
5. Mobility issues
Playa del Carmen Airport is fully accessible for individuals with mobility issues, featuring ramps, elevators, and accessible restrooms. Wheelchairs and other mobility aids are available on request, and dedicated staff are on hand to assist with boarding and deplaning.
