Discover how Quebec City Jean Lesage International Airport (YQB) is dedicated to accessibility for all, ensuring that travelers with various needs experience a smooth and supportive journey. From invisible illnesses to challenges with cognition, hearing, vision, or mobility, YQB provides a range of services designed to make travel as accessible and comfortable as possible.
1. Invisible illnesses
YQB understands the unique needs of travelers with invisible illnesses. Passengers can request personalized assistance, such as priority check-in and boarding, by contacting the airport in advance. This proactive service helps to reduce stress and enhances the travel experience.
2. Cognitive challenges
The airport supports travelers with cognitive challenges through clear and multilingual signage. Additionally, YQB staff are trained to provide extra assistance and guidance, ensuring that passengers can easily navigate the terminal and access the services they need.
3. Hearing impairments
For those with hearing impairments, Québec City Jean Lesage International Airport is equipped with hearing loops at key service points. Staff are trained in basic sign language and offer written communication options to ensure effective interaction and support.
4. Vision impairments
YQB features tactile guide paths and braille signage for passengers with vision impairments. The airport provides personalized assistance to help travelers navigate the terminal safely and independently.
5. Mobility issues
The airport is fully accessible for individuals with mobility issues, featuring ramps, elevators, and accessible restrooms. Wheelchairs and other mobility aids are available on request, and dedicated staff are on hand to assist with boarding and deplaning.
For more information, visit the official website.