At Rio de Janeiro International Airport, or Galeão–Antonio Carlos Jobim (GIG), accessibility and inclusivity are top priorities. This major Brazilian airport is committed to providing a seamless experience for travelers with a variety of needs, including those with invisible illnesses, cognitive impairments, hearing and vision challenges, and mobility issues.
Invisible illness and cognitive needs
GIG offers a range of services to support travelers with invisible illnesses and cognitive impairments. Dedicated assistance is available upon request, including access to personal helpers and specialized information desks. The airport also provides clear, straightforward signage and designated quiet areas to reduce stress and confusion.
Hearing impairments
For passengers with hearing impairments, GIG is equipped with visual alert systems throughout the terminal. This includes digital screens for announcements and dedicated areas with hearing loops to facilitate better communication at service counters. Airport staff are also trained to assist effectively using alternative communication methods.
Vision impairments
To assist travelers with vision impairments, GIG features accessible navigation aids such as tactile maps and large-print signs. Audio assistance is available to help guide passengers through the airport, and staff are on hand to provide personal support if needed.
Mobility impairments
GIG ensures that passengers with mobility challenges are well-supported with a variety of facilities. The airport includes accessible restrooms, ramps, and elevators for easy movement throughout the terminal. Wheelchair services and designated parking spaces are also provided to enhance convenience and accessibility.
For more details, visit the Rio de Janeiro/Galeão International Airport website.